Privacy Policy

We collect information you provide directly to us when you request a quote, schedule a pickup, or contact us. This may include your name, phone number, email address, service address, and a description of the items you want hauled away. We may also receive limited information when you call or text our number, such as your phone number and any photos you share for an instant quote.

We use the information we collect to:

• Provide quotes and schedule junk removal and demolition services.
• Communicate with you about appointments, arrival windows, and follow-ups.
• Process payments and issue invoices or donation tax receipts.
• Improve our services, website, and customer experience.
• Respond to your questions, comments, and service requests.

We do not sell or rent your personal information. We may share it with trusted service partners who help us operate our business — such as payment processors, scheduling tools, and disposal/recycling facilities — only as needed to deliver your service. We may also disclose information when required by law or to protect our rights and safety.

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain marketing communications. To exercise these rights, contact us using the information below.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Aloha Hauling
• Phone / Text: (805) 626-4908
• Service Area: Ventura County & the San Fernando Valley